Mongolian service provider Mobicom Corporation has started using NEON-dX, the full stack customer value management (CVM) software as a service (SaaS) from Flytxt, a provider of AI-powered customer lifetime value (CLTV) maximisation solutions.
Operator Ooredoo Qatar and Reailize, a company that says it injects automation intelligence into every aspect of telco operations, have announced that Ooredoo Qatar has implemented Reailize's Continuous Assurance (CA) solution to digitize its network operations centre (NOC) and provide what is described as a single pane of glass into the health of its network, service and customer experience.
In recent years, technological advancements have completely overhauled our expectations around how we use communications services.
Mauritius Telecom, the largest ISP in Mauritius, has announced plans to use artificial intelligence-based technology to enhance visibility and optimize its residential Wi-Fi connections through a partnership with Aprecomm, a company that offers cloud-based automated solutions to enhance wired and Wi-Fi network performance.
Melon Digital, a new digitally led mobile virtual network enabler (MVNE) based in South Africa, has selected the Digital Brands Suite as a Service from software and services provider Amdocs to provide customer care and monetization capabilities in a SaaS-based solution powered by Amazon Web Services (AWS).